Legal & Compliance

Privacy Policy

Last updated: September 2026 • City of Drinks (PT City of Drinks Indonesia)

1. Introduction

Welcome to City of Drinks ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cityofdrinks.com and purchase our curated beverage collections.

Important Age Restriction: City of Drinks strictly serves customers aged 21 and older. We do not knowingly collect personal data from individuals under 21 years of age.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Identification Data: Name, email address, phone number, delivery address, and date of birth (for legal age verification).
  • Account & Google OAuth Information: When you log in with Google, we receive your name, email address, and profile picture to create and authenticate your account seamlessly.
  • Transactional Information: Products purchased, order amounts, payment statuses, and shipment tracking information (processed securely through authorized payment partners).
  • Technical & Usage Data: IP address, browser type, device information, and interaction data to optimize website performance and user experience.

3. How We Use Your Information

We utilize the collected information for the following legitimate business purposes:

  • Processing and delivering your orders via instant delivery or courier partners.
  • Authenticating user sessions and managing loyalty points and order history.
  • Sending order confirmations, tracking numbers, and essential service updates.
  • Complying with Indonesian legal regulations regarding alcohol distribution and excise compliance.
  • Providing responsive customer support via WhatsApp or email.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers essential for service fulfillment, including:

  • Logistics Partners: GoSend, GrabExpress, JNE, SiCepat, and Biteship for order delivery.
  • Payment Gateways: Xendit for safe, encrypted financial transactions.
  • Authentication Providers: Google OAuth for secure identity verification.

5. Data Security & Storage

We implement industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

If you have questions, inquiries, or requests regarding this Privacy Policy, please contact our Data Protection Team at:

City of Drinks (Head Office)

Ruko Aniva Junction, Blok FA No.25, Pagedangan, Kab. Tangerang, Banten 15336

Email: support@cityofdrinks.com

WhatsApp Support: +62 812-3093-5885

City of Drinks – BSD

Ruko Aniva Junction

Ruko Aniva Junction, Blok FA No.25, Kec. Tangerang, Kab. Tangerang, Banten 15336

City of Drinks – Kelapa Dua

Ruko Vienna, Paramount Glaze

Paramount Glaze, Ruko Vienna, Jl. Boulevard Raya Gading Serpong, Kec. Kelapa Dua, Kab. Tangerang, Banten 15810

City of Drinks – Greenlake

Ruko Sentra Niaga

Ruko Sentra Niaga, Jl. Green Lake City Boulevard 15, RT.6/RW.8, Duri Kosambi, Kecamatan Cengkareng, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11750

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